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Reskilling in the Age of AI - the Ericsson example

The need for reskilling in the AI era requires firm commitment from top management and cannot be left to the IT department or HR alone.

In thriving organizations, senior leaders, including CEOs and COOs, actively advocate for reskilling initiatives. They tirelessly bridge the gap between reskilling and strategy, ensuring the entire company understands the connection.

Leadership and management teams collaborate to shoulder the responsibility of program implementation.

Take Ericsson, the Swedish telecommunications company, as an example.

In its digital transformation journey, Ericsson has devised a comprehensive multiyear strategy.

This strategy focuses on upskilling and reskilling programs encompassing:

- Leadership

- Wellness

- Soft skills

- Technical expertise (in areas such as Open RAN, cybersecurity, AI/ML)

- Business storytelling

- Design thinking

- Compliance 

- Sustainability 

Ericsson views this as a top-priority, high-investment project integrated into quarterly executive objectives and key results.In just three years, Ericsson has successfully upskilled over 15,000 employees in AI and automation! 

While many companies have prioritized developing digitalization strategies, the rapid advancements in AI have been largely overlooked.

We are currently witnessing a profound shift, impacting not everything, but certainly a significant portion of the corporate landscape…

How is your organization approaching reskilling in this era?